An eSIM, found in eSIM-enabled devices, serves as an embedded SIM card, offering a streamlined and efficient method for connectivity. This technology enables users to directly download data packs to their phones, eliminating the need for physical SIM cards. Say goodbye to the hassle of searching for SIM cards and the anxiety of misplacing your original one! It's crucial to note that eSIM functionality is exclusive to devices that are both eSIM compatible and unlocked from specific networks.
eSIMs are supported in most smartphones and tablets. To confirm your device is supported, please review the list of compatible phones and tablets.
When you fully utilize your data plan, your data access will be limited. You will however be able to easily purchase another plan.
Once you activate your Data Plan, it is available to use immediately.
Instalación y activación
Most eSIMs will only activate at the destination once they connect to a supported network. However, there are some eSIMs that will activate instantly as soon as they are installed, regardless of the location.
Our eSIMs are fully refundable as long as no use was made with them and as long as they were not activated.
If you lose your QR code, you can always find it in your profile page, where all your current eSIMs are listed. From there, you can access the QR code and activation link anytime. If you encounter any issues, our support team is here to help.
Yes, many devices support dual SIM functionality, allowing you to use an eSIM alongside a physical SIM. This is perfect for managing personal and work numbers or using a local and international plan simultaneously.
To activate an eSIM on Android, go to Settings > Network & Internet > Mobile Network > Add Carrier. Then, scan the QR code provided or enter the activation details manually. Follow the on-screen instructions to complete the setup.
Planes y datos
On iPhone, go to Settings > Cellular > Add Cellular Plan. Use your camera to scan the QR code provided or enter the activation details manually. Once added, follow the instructions to set up your data plan.
Yes, most devices allow you to store multiple eSIM profiles, although only one can be active at a time. Check your device specifications for the exact number of profiles supported.
To switch eSIM profiles, go to your device's mobile network settings. Select the profile you want to use and activate it. The process may vary slightly depending on your device.
Yes, eSIMs are excellent for international travel. You can purchase and activate data plans specific to the country or region you are visiting, saving you from expensive roaming charges.
If your eSIM doesn’t work after installation, ensure your device is compatible and unlocked. Double-check your activation details and network settings. If the issue persists, contact our support team for assistance.
Facturación y reembolsos
Yes, you can purchase eSIM plans tailored for specific countries or regions. This allows you to enjoy affordable and reliable connectivity while traveling.
The validity of your eSIM data plan depends on the package you purchase. Some plans are valid for days, while others last for weeks or months. Check the details of your chosen plan before purchase.
If your eSIM activation link doesn’t work, try restarting your device and ensuring you have a stable internet connection. If the issue persists, visit your profile page to access the QR code or contact our support team for help.
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